1. Can Thunder Glow ship to my country?

We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.

Philippines
Indonesia
Cuba
Iran
Sudan
Syria

  1. How much does shipping cost?

You can enjoy free shipping!

  1. How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time
(Not including customs delays, weekends, holidays, and any unforeseen circumstances)
Processing Time: 2-5 business days
Standard Shipping Time: 7-15 business days
For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.

  1. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that,
you will find the shipping information in your account information.
PS. Please allow 1-2 business days for tracking information to be available.

  1. What if the package doesn’t arrive?

If you don’t get your package 30 days after it was shipped, please contact us at: info@thunderglowcrystal.com. We’ll either resent a new one to you or give you a full refund.

We are also taking all the necessary actions to ensure the health and safety of our community near & far.

Shipping and Monitoring Processes
At Thunder Glow, we aim to offer you the best shipping and monitoring options. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

About monitor center
Key points including packages, and main products will be carefully tested, making sure that you can receive our best products and delivery services.

E-Mail: info@thunderglowcrystal.com